Why
Magnews.

Creating a project requires strategy, technology and experience. We have all the tools to put concrete and flexible actions in place for your company’s success in the world of digital experience.

AMP for email has allowed us to offer Findomestic users a better experience, while making it faster and more interactive. We're still testing new approaches to learn about which content is most effective, but we're already seeing significant improvements across all metrics.

Andrea Paci - UX Designer Findomestic Banca

Magnews has been fundamental for the integration between our channels, thanks to its seamless connection with Magento. Marketing automation is the ideal tool for our eCRM strategy focused on Italian and international customers.

Roberto Scanu - eCommerce Manager at Dr. Vranjes Firenze

The first question we ask ourselves when we want to quickly start a new business is: can it be done with magnews? Often the answer is yes. That's why it has become a fundamental tool for our company

Marcello Granata - VP of Products at Gek Lab

Why choose magnews?

definisci obiettivo

Define your goal for successful project creation.

analizza dati

Analyze and establish useful data for your business.

Integrate your ecosystem with that of your customers.

YOUR CONVERSION GOALS

You want to…

Communicate and keep your customers in the loop

Create and update your database of prospects?

Increase customer numbers and the average receipts.

magnews:
competitive advantages.

Customer
success.

DISCOVER THE TOOLS AVAILABLE

customer care

Personal Customer Care available from Monday to Friday from 9am to 7pm (email – phone).

CSM

CSM associated with each partner, the point of reference for up- and cross-selling strategies and questions.SM associato ad ogni partner.

FAQ

A dedicated FAQ section, meticulously put together by our customer care team over 20 years of experience.

certificazioni

Certification program for our partners and having all the necessary focuses to do business Technical documentation for the platform available for any doubt about functionality and potential.

Kpi

OVER

92%

CUSTOMER
HAPPINESS

OVER

88%

ONE DAY TICKET
RESOLUTION

OVER

5,7 anni

CUSTOMER
lifetime

LESS THAN

3%

churn
rate

Design
Capacity.

We have been carrying out projects with our clients for more than 20 years.

Our strength is working on the result, from strategy to project.

We are more than just a platform: customers work with magnews for the success of their projects.

OVER

800

PROJECTS
LAST YEAR

OVER

600

CUSTOMERS

OVER

1000

RESOURCES

Our

Partners. 

Technological Security &
Reliability.

magnews helps customers protect their data.

DATACENTER
  • TIM SpA datacenter facilities located in Italy (Rome and Milan) with the latest industry certifications (i.e. ISO/IEC 27001, ISO 9001, ANSI/TIA-942-B-2017 rating 4, Tier IV certified, PCI-DSS, GDPR compliance)
  • Dedicated exclusively to Magnews: no PUBLIC CLOUD or physical and logical components shared with other operators and providers
  • Managed by Diennea staff (NO OUTSOURCING)
INFRASTRUCTURE
  • Redundant network and server infrastructure based on state-of-the-art, market-leading hyperconverged, virtualization and security technologies (i.e. Fujitsu Primergy, Nutanix AHV and Checkpoint)
  • NGFW with IPS and IDS capabilities, VLANs
  • Data backups (daily, AES256 encrypted)
  • Business Continuity Plan and Disaster Recovery Procedures in place with RPO/RTO guaranteed
  • All data "in-transit" and "at-rest" encrypted (TLS1.2+ and AES256)
Security by Design
  • Guidelines for secure coding and CD/CI pipeline with SAST scans (OWASP standard)
  • Continuous Vulnerability Assessment and Remediation Process
  • Penetration tests (black and gray box) performed regularly by a specialized third party
  • 3 tier design (reverse proxy, application server and database)
  • Centralized and secure access management and activity logs
  • Incident Management Response process in place
  • Data breach procedure compliant with GDPR
  • Third Party Audits carried out regularly

Do you want to know how magnews can solve your business needs?

If you have questions about modules, integration within your systems and technology infrastructure, data protection, pricing or any other aspects, contact us for a no-obligation consultation.

You will be able to see a platform demo or carry out a short evaluation on your company to find out whether magnews is the right product for you!

A contact request can change the value of your results.